Key Points
  • The 2017-2018 Global Finance & Accounting Outsourcing (FAO) Market Intelligence Survey confirmed that the international Finance & Accounting (F&A) outsourcing market is developing and maturing while simultaneously becoming more specialised, strategic and automated.

  • A key trend identified is the move towards co-sourced, hybrid, shared service delivery models with 93% of organisations outsourcing 25 - 50% of their F&A activities.

  • Technology demands pose various challenges for many organisations, with data protection and security their biggest pain point. Digitisation, compliance demands, training and skills development and organisational siloes were also rated as heavyweight pain points.

The 2017-2018 Global Finance & Accounting Outsourcing (FAO) Market Intelligence Survey quantifies and surveys key trends, predictions and forecasts in business process outsourcing, management and services for the international finance & accounting (F&A) sector.

The report reflects a viewpoint of the opinions and predictions of global FAO end-users, clients and buyers, juxtaposed with qualitative interviews and commentaries from F&A outsource service providers. The insights from this report can confidently be used by organisations looking to transform and evolve its F&A operations, outsourcing strategies and services.

A total of 126 large enterprises in Australia, South Africa, the United Kingdom and the United States participated in the survey and disclosed their finance and accounting (F&A) investment plans; pain points and challenges; skills, technology and service provider requirements; and favourite offshore locations.

Key insights from the report will cover the following areas:

  • Buyers outlook & investment plans

  • Channel and technology preferences

  • Competitive advantages

  • Investment priorities

  • Preferred offshore locations

  • People & talent management

  • New technology

  • Robotic process automation

  • Artificial intelligence

  • Top industry/vertical sector trends

Download All The Insights Here

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