In order to stay relevant and to remain profitable in today’s highly competitive business environment, it is essential to harness the powerful insights contained in company data. This requires the right skills and resources to pursue analytical initiatives, which most companies lack. To address this challenge, businesses need to choose the right partner who can travel the analytical journey with them and help to generate actionable insights to make the right business decisions.

WNS’ advanced analytics and consulting solutions are customised to develop, design and implement analytics projects quickly, translate business issues into data-based analytical problems, provide training and share best practices to ensure the fulfilment of business objectives.

WNS successfully applied the results from a lead test market to the target market, ensuring quicker time-to-ma..
Using Structural Equation Modeling, WNS developed brand scorecards, which helped identify potential whitespace..

The WNS Advantage

  • Just under 15 years of core analytics experience with over 2200 specialised professionals and several experts spread across 10 delivery centres
  • A trusted business partner to over 100 of the world’s leading insurers, healthcare providers, manufacturers, marketing service providers, information service providers, consulting firms, retailers, hotels, banks, airlines, and many more
  • Our in-house Analytics Capability Group provides expertise in the science of interpreting data, and uses the most advanced analytical techniques and tools
  • Resolving business problems are made easier with WNS’ Analytics Incubation Center
  • Analytics talent is developed and sharpened through domain and technical training that utilises the Mastermind training framework

The WNS South Africa Advantage

  • Analytics driven: WNS South Africa leverages the power of analytics in our client engagements to provide our clients with insights to better understand their business. Ultimately, we empower our clients and provide them with insight-based decision support
  • Flexible delivery capabilities: WNS South Africa’s analytics solutions are adaptable and easily scalable to meet the changing needs of clients. Through our engagements we provide our clients with the flexibility to rapidly upscale or downscale the scope of work delivered.
  • Full spectrum analytics offering: WNS South Africa provides a full range of analytics products and services that includes business intelligence and reporting, marketing analytics, big data, social media analytics and customer relationship management.
" Analytical Prowess, Consultancy & Strategic Thinking of the WNS R&A team have immensely helped us sharpen our market insights function in the Developing & Emerging Markets. I Thank you again for being the passionate champions of emerging markets and for all your help with important analysis and strategy work. "
Knowledge & Insights Head for Developing & Emerging Markets of a Global CPG Company
A ‘High Performer’ in HfS Research’s Blueprint Report 2015 for Enterprise Analytics Services

Analytical Maturity Assessment
  • Data and technology readiness
  • Tool selection
  • Deployment and integration of decision systems
  • Adequacy of people, processes, prioritisation, and governance
  • Comparison with industry benchmarks
Diagnostics and Due Diligence
  • Suitability analysis
  • Partnership roadmap
  • Transition plan
  • Creation of a business case
Proofs of Concepts and Prototyping

By using the client’s data, it is critical to bring data integration and an analytics strategy to life with a custom-made prototype that meets the client’s requirements. We help businesses build these prototypes and use analytics to predict the impact in a large scale implementation.

Solving Business Problems through Data and Analytics

We consult with clients and solve their strategic business problems by leveraging our wealth of analytics and data management expertise.

Embedded Analytics

We weave analytics into our client’s business processes to help analyse results and continue to improve it over time.

Deployment Assurance Program

Our analytics experts collaborate with clients to deploy analytics projects with the aim of eliminating false starts by following best practice.

Health Checks

We regularly perform assessments on the effectiveness of our client’s analytics strategies and its implementation.

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