WNS partners with clients to improve their hiring process by firstly understanding the precise requirements within the client’s various business units. We also tap into our strong relationships with expert head-hunters.

We specifically manage the following functions within the recruitment process:

  • Sourcing, screening and selection
  • Hiring
  • Offer management
  • On-boarding orientation
  • Reference check

In addition to the above functions, we also run a separate ‘train and hire’ programme where we work with identified resources to train them in specific skill sets. We also have a dedicated team that sources the best candidates via job boards and platforms and keeps their profiles on file.

Reporting and Analytics:

Our recruitment service benefits from a strong reporting and analytics framework that enables clients to make informed decisions and properly measure the quality of recruitment services provided. We help our clients by evaluating their recruitment strategies and provide the necessary recommendations, KPIs and metrics for further evaluation.

Key differentiators:

  • A comprehensive recruitment model that delivers a competitive advantage and higher employee engagement
  • A low cost managed service for the recruitment of critical and non-critical roles
  • Ability to scale up or down with the variations in business cycles
  • Provision of reporting and analytics that incorporate high impact strategic recruiting metrics (tactical, business impact and predictive)

WNS South Africa Advantage

  • Smart HR Analytics for decisive insights: Our HR analytics solution provides clients with evidence-based actionable insights for decision-making. We empower our clients with business intelligence that enables better employer brand positioning, hiring insights through predictive modelling, wage-cost modelling and market benchmarking. Ultimately, our HR analytics solutions have the power to redefine the strategy of organisations and drive long-term benefits and success.
  • Operational Transformation: We help our clients align their HR function with their organisational objectives and free up capacity to focus more on strategic activities. Our solutions focus on improving the business outcomes for clients by driving operational excellence that leverages low-cost global operating models alongside domain and technology innovations.
  • Delivery flexibility: Having partnered with a number of large companies across a range of diverse industries over the years, WNS South Africa understands the fluid dynamics of business. We are flexible and adapt our delivery approach to meet our client’s unique service requirements, whether scaling up or down, and even adapting service agreements where necessary.
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