Managing human resources (HR) can sometimes be challenging for both large and small organisations. We help our clients to organise and control the information about their employees while ensuring 100% regulatory and legislative requirements.

Leading businesses around the world partner with WNS to manage its workforce and optimise the related processes utilising the latest innovative technology and intuitive tools.

We provide the following workforce administration functions:

  • Employee records management
  • Life events
  • Employment events
  • Organisation structure changes
  • Leave management
  • Employee help desk

WNS South Africa Advantage

  • Workforce planning professionals: WNS South Africa has extensive experience in planning for workforces of all sizes and complexities. It offers clients a dynamic approach and flexible staffing solutions to cater to volatile delivery patterns and seasonal peaks. A structured governance framework ensures that all stakeholders have continuous visibility of planning activities, enabling them to act accordingly.
  • Scalable and optimised HR Shared Services Model: We provide our clients with the benefit of a truly scalable HR Shared Services solution. Our HR Centre of Excellence (CoE) delivers end-to-end processes including, payroll, compensation and benefits, recruitment, workforce management as well as learning and development.
  • National footprint of delivery locations: WNS South Africa boasts a national footprint of eight delivery centres spread across the country’s major cities, including Cape Town, Johannesburg, Durban, Pretoria and Port Elizabeth.
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