Law firms and legal counsels are finding it increasingly difficult to keep afloat as their margins get squeezed in a highly competitive market environment. In order to address this, law firms would need to keep costs as low as possible and reduce the time spent on non-core processes. Just as important is finding the right resources in order to scale up and meet demand spikes.

Our Business Process Management (BPM) services allow legal firms to tackle their business imperatives leaving them the time to focus on client engagement. WNS has a proven global delivery model with high-quality, professional resources delivering timely and consistent services to help our clients meet and exceed their business objectives.

WNS enabled the client to reduce time spent on property sale processes by 40%; achieved overall process improv..
WNS significantly reduced the duration of personal injury cases to 260 days from 300 days; increased the numbe..
WNS enabled the client to streamline processes, introduce process consistency for better document quality and ..
The WNS Advantage
  • We provide end-to-end process management in residential property conveyancing
  • We are the largest service provider (by volume) of residential property conveyancing with clients among the top 20 conveyancers in the UK
  • We manage personal injury claims throughout the legal process lifecycle

WNS South Africa Advantage

  • Cost-effective legal services: WNS South Africa’s Legal Process Outsourcing (LPO) solutions enable law firms and corporate legal teams to face the challenges of costs and talent by providing access to a talented pool of legal professionals and delivering process efficiencies through a strong global delivery platform.

"We have had an extremely positive experience with WNS so far. We find that they are flexible in managing volume spikes, have been responsive in taking feedback and there’s been ongoing improvement in service delivery and a true partnership approach. WNS conduct an annual voice of customer survey and based on our experience we have rated WNS 9 out of 10 since 2010… "

Head of Shared Services and New Business, Conveyancing, Leading Property Services Firm in the UK

A ‘Leader’ in Global Outsourcing 100 List - 2015

Property Law
  • Freehold and leasehold conveyancing
    Mortgage re-financing legal processing
    Title checking
Personal Injury Claims
  • New claims processing
    Medical evidence evaluation
    Claims settling and closing
Law Firm Back-office
  • Digital dictation transcription
    Accounts payable and general ledger
    Employee data management and payroll
Corporate Legal Support
  • Contract management
    Legal research
    Litigation support

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