Capital markets players, such as asset management firms, traders, wealth managers and investment banks, continue to experience regulatory and technological change. This is leading to two broad trends - One, large international players are focusing on achieving scale and the decoupling of front, middle and back office functions. Two, regional players are focusing on pure-play services placing increased emphasis on relationship aspects. Compliance costs are on the rise – reaching up to 10 percent of overall operating income. This is compelling capital market firms to re-evaluate their global operating model. Function / service delivery, processes, people and organization, as well as data and technology represent key areas to consider.
WNS offers a range of Business Process Management (BPM) services to enable clients to transform their businesses – help decouple and design customized middle and back office functions. Through solutions that re-engineer processes, Lean methodologies and technology capabilities, we pave the way for financial organizations to control costs and risks, shorten cycle times and improve customer satisfaction.