In this digital age, the knowledge industry needs to stay abreast of technological changes and quickly acquire capabilities to enable faster access to information and create new products for their clients. Their business imperatives involve sourcing and managing huge volumes of data, building the right analytics and predictive capabilities and managing on-demand customers online.

Our deep understanding of this industry has helped us in developing solutions that enable Content Information Providers (CIP) to effectively manage content, derive business insights, increase speed-to-market and augment capacity when needed. With our Business Process Management (BPM) expertise, technology, tools and pioneering experience, clients can expect to outperform market conditions.

Case:
WNS helped increase the coverage from 300 companies to over 15,000 and the number of products from 1,000 to mo..
Case:
WNS took over end-to-end management of the client’s database and increased the coverage from 3,200 to 7,500 ba..
Case:
WNS increased information sourcing coverage by 40 percent, and helped the client publish information quicker t..

The WNS Advantage

CIP domain experience

CIP domain experience

Our deep domain experience is reflected in the breadth of our client base and in the depth of our talent. We deliver high-quality service in specialized sectors such as banking, legal, pharmaceuticals, risk and compliance, and mergers and acquisitions—serving more than 10 information service providers for more than 10 years. Our resource pool is part of a dedicated consulting and professional services practice that serves over 25 professional services clients with a team of over 1,850 research analysts.

Three-pronged transformation approach

Three-pronged transformation approach

Our consultative approach seeks to transform business processes through:

  • Quality and coverage of current product content
  • Benchmarking with competition
  • Gap analysis to provide recommendations and support for building add-on products

Shared service centers

Shared service centers

We have set up shared services centers for industry-specific BPM, finance and accounting, contact centers and human resource management across business units that have delivered outcomes such as process streamlining, automation and productivity benefits.

" PI has been working with WNS for 12 months and in that time they have demonstrated an unwavering desire and capability to deliver. In the early stages when faced with normal set up wrinkles, WNS showed diligence, significant levels of knowledge and very importantly, integrity. WNS were recommended to PI, I would wholeheartedly recommend them myself."
Greg Simidian

CEO, Perfect Information

2014 DSCI Excellence Award for Security in BPM – Large
Services
Primary Research
  • Key executives
    Experts / consultants
    Analysts
    Practitioners
    Associations
Secondary Research
  • Proprietary databases and research firms
    Company websites and reports
    Government websites
    Industry journals / publications / associations
    Newswires, press
Analysis and Product Creation
  • Forecasting demand, sales and earnings
    Financial statement spreading and analysis
    Benchmarking studies
    Company profiles
    Industry and sector reports
    Economy and country studies
    Competitive landscape
    Value chain analysis
    SWOT and PESTLE
    Newsletters and news analysis
    Custom research
Content and Product Management
  • Cleansing and validation of data / information
    Data standardization and segmentation
    Categorization and classification
    Elimination of duplication
    Database integration
    Digitization of data
    Extract Transform Load (ETL) support
    Automated reporting
Design and Production Services
  • Creative design and production support
    Website development and design
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