WNS is dedicated to being certified with the latest accreditations and compliant with all of the necessary regulations and legislations to ensure consistent good business practice and value is delivered to all of our clients.

We are also committed to remaining aligned to industry standards and best practices and thus we are a proud member of Business Process Enabling South Africa (BPESA), the national trade association and networking body for the South African Business Process Outsourcing industry.

Broad-based Black Economic Empowerment

WNS South Africa is wholly committed to promoting Broad-Based Black Economic Empowerment (BBBEE) and increasing black participation at all levels in the economy. We ensure that we retain and attain BBBEE compliance, and are a Level 5 value adding supplier.

We follow a BBBEE code of good practice, which is fully aligned with the South African government’s Broad-Based Black Economic Empowerment Act.

ISO27001 Certification

Our ISO27001 certification encompasses the security management processes of our entire service operation at all delivery centres.

Through a systematic evaluation of information security risks, WNS has been able to design and implement a comprehensive overarching set of information security controls and management processes to address security risks throughout the business.

Ucademy (a sister company of WNS South Africa)

WNS South Africa’s sister company, Ucademy, is a specialised learning facility that provides professional training and skills development programmes for the Business Process Outsourcing industry.

Ucademy provides customised learning solutions to prepare South African youth for the BPO job market, build and sustain the skills and behaviours that are essential to meeting the business needs of clients in the BPO industry, as well as to enhance South Africa’s BPO value proposition by continuously developing employees, which allows them to level up!



FAIS Disclosures

WNS Global Services SA (Pty) Ltd is an authorised Financial Services Provider (registration number: 2003/017437/07, FAIS license number: 39433). We are authorised to provide financial services in respect of the following license categories:

  • Long-term insurance: Category A
  • Long-term insurance: Category B
  • Long-term insurance: Category C
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