Delivering Business Value The power to enable our clients to outperform market conditions stems from our key differentiators in domain expertise, cutting-edge technology and analytics, and a client-centric client-partner approach.
Vertical Approach to Service Delivery

BPM services improve business performance only when they are combined with industry intimacy. Our pioneering vertical approach (industry-specificity) allows us to understand your business in-depth. Our deep domain expertise in each industry helps us develop keen insights and transform them into leading edge impactful business solutions with the help of technology, analytics and process rigor. We appreciate the unique nature of your business and follow a customised, flexible and outcome driven approach to deliver solutions.

WNS has strong service capabilities in industries such as Banking and Financial Services, Healthcare, Insurance, Manufacturing, Media and Entertainment, Professional Services, Retail & Consumer Packaged Goods, Telecom and Diversified Businesses, Shipping and Logistics, Travel and Leisure and Utilities.

 

Tech-enabled BPM

WNS harnesses its outcome-based transformational solutions built on proprietary frameworks to drive insights and outcomes into your business. We have built our technology architecture to deliver cost-efficiency, higher scalability and agility into your business.

WNS offers proprietary tech-enabled platforms in both cross industry solutions such as research and analytics, and contact centre services, and industry-focused solutions for travel, insurance, finance and accounting, banking, telecom and so on. Our platforms offer seamless integration with third-party platforms and custom applications.

Client-centric Client-partner Approach

‘Client First’ is the core value that WNS is driven by. We understand that every business has a unique set of objectives, and therefore, needs a partnership ecosystem that can strategically align with these objectives. We align our people, processes and delivery network according to your business. Our talent spans highly qualified professionals from various domains, including actuaries, doctorates, medical professionals, analytical experts and chartered accountants.

With our client-centric client-partner approach, we create a well-defined ecosystem that drives your internal business strategies by managing end-to-end process cycles, customer interactions, financial operations, sales enablement, and in essence, multiple efficiency and effectiveness levers, ensuring a significant impact to the top- and bottom-lines of your business.

Our approach towards innovation is unique. WINCUBATE, is an entrepreneurial contest we run internally to encourage our talent to create new solutions and products that can enable sticky revenue streams for our clients.

5 Continents
13 Countries
  48Delivery Centers
33000+ Employees
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