Our executive committee is accomplished and drawn from leading global organisations. Each member brings deep business acumen and domain expertise, helping us to grow ahead of the industry and deliver the best possible solutions for our clients.

Our senior executive committee includes the following individuals:

After completing his law studies, Johann joined the IT outsourcing solutions company Technicare (Pty) Ltd in 1992, progressing over time to become deputy CEO. In 1998, Johann set up CS IT Solutions for the JSE-listed CS Holdings in his capacity as Managing Director. The new company evolved through acquisitions and strong organic growth to become the third largest IT services outsourcing company in South Africa. Hereafter, Johann assumed responsibility as Group COO. In 2004 Johann joined UCS Solutions, a JSE-listed provider of outsourced solutions to the retail industry to restructure and reposition their IT infrastructure services division. Since 2006, Johann has been in the driving seat at WNS Global Services South Africa, formerly known as Fusion Outsourcing services. Under his direction, the company was transformed from a captive operation supporting UK-based BGL Insurance group to a Business Process Outsource organisation. Based on commercial outsource successes, Johann motivated the sale of the company to a global BPO organisation, which led to the acquisition by WNS. Today WNS South Africa is recognised as a leader by the South African BPO industry, having won numerous industry awards and currently being one of the top BPO organisations.
Pieter has been with WNS South Africa since 2011. He is currently responsible for the overall operations of WNS South Africa, including support services, shared services and CRM functions. Pieter brings a wealth of industry specific experience to WNS, having been closely involved with business solutions and the management of some major outsourced contracts in the financial services and utility industries. Since joining WNS SA, Pieter has helped grow the organisation to more than triple its size, adding 5 new delivery centres to our national footprint. Pieter graduated from the University of Stellenbosch with a degree in business studies, majoring in Business Economics. He later completed a post-graduate management programme at the University’s Graduate School of Business.
Leann is responsible for the overall Human Resources function at WNS South Africa. She has a wealth of experience from both the Financial Services and BPO industries underpinned by over 17 years of HR as well as learning and development experience. Leann joined WNS from Bayport Financial Services, where she headed up the HR function for the organisation. Prior to that, she served as Vice President: HR (Africa and South Africa) for Aegis Global. Leann holds an Honours degree in Clinical Psychology as well as a BA degree in Psychology from the University of Johannesburg. She also has a string of industry awards to her name, including the Global HR Excellence Award for HR Professional of the Year and the Topco Top Woman in Business Award.
Ed heads up Business Development for WNS in South Africa. He has spent the last 13 years in various client and management roles at Internet Solutions, part of the Dimension Data Group. He has a proven track record in building revenues, increasing profitability, and building strong client relationships serving some of South Africa’s top corporate companies. Among other things, Ed is responsible for ensuring the successful delivery of the company’s business development and sales strategy through prospect development, rolling out new services and providing support to the sales team. Ed holds a BA (Honours) from the University of Newcastle-Upon-Tyne in the UK, as well as a Management Development Programme (MDP) from the University of Stellenbosch. He also recently completed the Individual and Team Coaching Certifications from the Neuroleadership Institute in South Africa.
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