Companies today view their unique data in significantly different ways due to the sheer enormity of data available and the rate at which it is compounding. Consumers reveal their motivations, preferences, dislikes and even loyalties on social media, which has highlighted the critical importance of customer feedback in order to support the buying decisions and gain a deeper understanding of customer needs unique to their particular market.
WNS offers a Big Data analytics solution that helps organisations, aggregate, integrate and validate vast amounts of data to derive actionable insights to maximize revenue and improve operational efficiency. In addition, the insights derived can also be used to enhance customer experience, product development strategies and customer service.
We have strong expertise in a wide range of Big Data platforms, including Hadoop, MapR, and mongoDB across the lifecycle of Big Data management.