Address cost reduction pressures, high staff attrition and gain access to immediate resource information, and efficient support. We’ll handle the perceived burden of transactional HR activities, allowing your business the flexibility to focus in-house resources and attention on more strategic initiatives.

Our end-to-end HR solutions leverage advanced HR Analytics and technologies, which enables our clients to reduce the cost of operations, streamline HR Processes and enhance Employee Experiences.

WNS offered best-in-class solutions to transition and run a HR shared services center; resulting in 35% reduct..
WNS enabled the company to integrate disparate systems on to a single platform and increase payroll accuracy t..
WNS helped standardize processes, automate HR operations and integrate legacy systems, resulting in 30% reduct..

The WNS Advantage

Deep Domain Expertise

You can rest assured that your business is in safe hands! WNS has over a decade of global experience in the delivery of end-to-end HR services. Our HR Centres of Excellence enable us to standardise processes and achieve optimal efficiency through business process re-engineering.

Platform-agnostic Solutions and Services

WNS leverages global technology platforms like SAP, PeopleSoft and our own Human Capital Management ERP Suite (powered by Ramco) to deliver end-to-end HR BPM services.


We leverage our wealth of HR knowledge and leadership in Analytics, Technology, Solution Development and Integration to meet your diversified Human Resource Business Needs.

WNS South Africa Advantage

  • Scalable and optimised HR Shared Services Model: We provide our clients with the benefit of a truly scalable HR Shared Services solution. Our HR Centre of Excellence (CoE) delivers end-to-end processes including, payroll, compensation and benefits, recruitment, workforce management as well as employee experience - learning and development.
  • Smart HR Analytics for decisive insights: Our HR analytics solution provides clients with evidence-based actionable insights for smarter decision-making. We empower our clients with business intelligence that enables better employer brand positioning, hiring insights through predictive modelling, wage-cost modelling and market benchmarking. Ultimately, our HR analytics solutions have the power to redefine the strategy of organisations and drive long-term benefits and success.
  • Employing enabling HR technologies: WNS South Africa is technology enabled and we leverage our capabilities to increase automation, improve efficiency and provide scale for our clients. We utilise a range of global platforms, including SAP, PeopleSoft and Workday, but have also developed our own innovative proprietary tools. Our Human Capital Management ERP suite can be integrated with existing legacy systems and other ERPs providing clients with increased value and flexibility.
  • Class-leading learning & development specialists: Learning and Development is at the heart of WNS South Africa’s HR value proposition. We give our clients’ the opportunity and necessary support to best develop the skills of their employees. We also adopt a range of effective employee engagement and experience practices to help acquire and retain top talent.

" Thanks for all the effort in completing the payroll well ahead of time in spite of very short notice. "

AGM, HR of a leading construction firm in the Middle East

A ‘Major Player’ in NelsonHall Multi-Process Human Resources Outsourcing NEAT (Overall): Client-Specific Shared Service Transformation, Multi-Country Standardization, Technology Led HR Service Enhancement - 2014
HR AnalyticsMake smart, data driven HR Business Decisions with our insight-based analytics reporting solution. We provide our clients with critical KPIs and the right metrics to evaluate recruitment strategies, engagement strategies and ensure that it remains effective.DEEP DIVE
Recruitment Services We’ll manage your recruitment processes, including the sourcing, screening, hiring, offer management and many other facets of the function. We utilise a partnership approach ensuring we embody our clients’ businesses and ensure that we understand each and every requirement that may exist.DEEP DIVE
Payroll Administration We have proven experience in providing end-to-end payroll services and have strong capabilities in transitioning processes across multiple industries and geographies.DEEP DIVE
Workforce Management We help clients organise and control their employee information while ensuring 100% regulatory and legislative requirements. DEEP DIVE
Learning and Performance Management We provide an integrated approach to managing performance and delivering effective training through a comprehensive talent management model.DEEP DIVE
Compensation We work with our clients to design and manage their benefits structure for talent optimisation by making use of a range of data models.DEEP DIVE
Benefits WNS provides a wide range of benefits administration services which are specifically designed to positively impact business results. Our HR specialists work to foster key relationships throughout the benefits administration cycle, with a highly skilled team supporting the high volumes of benefits administration efficiently.DEEP DIVE
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