High costs and falling margins are the major challenges to profitability in the shipping and logistics industry. Increased security mandates and a volatile economic environment add to it. Therefore, cost optimization, streamlining and unlocking value in supply chain processes, while ensuring customer focus, are some of the imperatives of shipping and logistics firms.

WNS understands the nuances of the shipping and logistics industries and offers Business Process Management (BPM) solutions and services that enable clients to optimize costs and improve profitability. We serve clients in all segments of freight and logistics — ocean, freight forwarders and non vessel owning common carriers (NVOCC), air express, road (trucking), rail and third-party logistics (3PL) firms.

WNS enabled the client to improve working capital and also implemented a Process Maturity Model, which helped ..
WNS worked with the client to improve cash flow and reduced debt, apart from reducing Bills of Lading cost by ..
WNS ensured zero missed cutoffs for international shipments and reduced costs by 60 percent through a variable..

The WNS Advantage

Industry Expertise

Our leadership team has more than 100 years of cumulative experience across areas of global shared service centers, liner shipping, ship management and allied competencies. We also have competencies in finance and accounting, research and analytics, and global customer interaction service centers.

Technology Tools

We offer the WNS BlackBoxSM digitization tool for Bills of Lading and order management tools for all segments of the shipping and logistics practice.

"It has been a pleasure to work with the WNS team. Each individual I meet has reflected the same commitment to service and customers satisfaction that we like to show our customers. I think both teams look forward to strengthening our relationship as we continue to work together in the future. "

- A leading global logistics company

Best 5 Companies Awarded by Industry focus: Air Transportation - IAOP Global Outsourcing 100 - 2014

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